OMG, You have got to be kidding me!!!!

I use a site called Ravelry.com every now and then to keep track of my knitting and crocheting projects.  I lost the password and my email wont accept any from this site.  So per the help chat all I can do is sign up for email I don't use on a regular basis and start all over.  I think that is ridiculous. Sometimes things happen, but I am typing on a machine.  It is not rocket science, have a human send me a real email and the info will get pushed thru.  If not what is the point of having a sight that has you stored info and patterns as well as personal pictures and it is just lost to cyberspace?  That is my anti technology point.  I am so mad and frustrated.  I have been at this for about an hour and a half and all I am doing is getting more frustrated by the minute.  It makes me not want to use the site at all.  If my info is lost,  all I can do is hope that I was smart enough to have paper, YES I SAID PAPER, copies of my patterns somewhere and just move on.  Ravelry was this great thing I discovered 2 years ago that was gonna help me cut back on clutter and make it easy for me to store patterns.  Well look where I am now.  It is coming upon the holiday and I wanted to work on a project and now I can't access the pattern because I have to start all over again.  Happy freaking holiday to me.